BTC Communications Help Page:

REMOTE HELP(click here)

Click Link above to start remote session


After-Hours Tech Support 

419-657-6100 Day/Evening/and



Make your selection from the following choices:

New Remote Help:


Mail Server Incoming and Outgoing Server Names: (same name for both)

Username and Passwords:

If your email address is , use joe for the username.

If you need to reset your password call us at 419-657-2222 and we can reset

forgotten passwords.


Ipod, Ipad, and Iphone users:


It is recommended to use a wireless dual band router.   To get more speed, a gigabit wireless router will be the best choice. If you change your router please give us a call so we can change your service so it is easier to hook it up to us.

If you have any questions please call us at: 419-657-2222